Accessibility Policy

Last updated: October 27, 2025

Our Commitment to Accessibility

Jones Digital Design Agency is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone should be able to access our website and services, regardless of ability, and we are dedicated to providing an inclusive experience for all visitors.

Accessibility Standards

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

We strive to ensure that our website meets or exceeds these standards to provide the best possible experience for all users.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML: Proper HTML structure and semantic elements for better screen reader compatibility
  • Keyboard Navigation: Full keyboard accessibility to navigate and interact with all website elements
  • Alternative Text: Descriptive alt text for images and visual content
  • Colour Contrast: Sufficient colour contrast between text and background for readability
  • Responsive Design: Mobile-friendly and responsive layout that works across all devices
  • Clear Navigation: Logical page structure and consistent navigation throughout the site
  • Form Accessibility: Properly labeled forms with clear instructions and error messages

Ongoing Efforts

We are continuously working to improve the accessibility of our website. Our efforts include:

  • • Regular accessibility audits and testing
  • • Training our team on accessibility best practices
  • • Testing with assistive technologies
  • • Incorporating accessibility into our design and development process
  • • Responding to user feedback and making improvements

Third-Party Content

While we strive to ensure accessibility across our entire website, some third-party content or embedded applications may not be fully accessible. We are working with our partners and vendors to ensure that any third-party content meets accessibility standards.

If you encounter accessibility issues with third-party content, please let us know so we can work with the provider to address the issue.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or service you are seeking through an alternative communication method.

Browser and Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies and browsers:

  • • Modern web browsers (Chrome, Firefox, Safari, Edge)
  • • Screen readers (JAWS, NVDA, VoiceOver)
  • • Voice recognition software
  • • Screen magnification software

For the best experience, we recommend using the latest version of your preferred browser and keeping your assistive technology software up to date.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. We are aware of the following limitations and are actively working to address them:

  • • Some older PDF documents may not be fully accessible
  • • Certain embedded videos may lack captions or transcripts
  • • Some dynamic content may require updates for full accessibility

Policy Updates

This accessibility policy was last updated on October 27, 2025. We review and update this policy regularly to ensure it reflects our current practices and any changes to accessibility standards.

Thank you for visiting Jones Digital Design Agency. We are committed to making our website accessible to all users and appreciate your feedback as we continue to improve.