Legal Terms

Terms of Service

Terms and conditions for using Jones Digital Design Agency's website and services

Last Updated: October 24, 2025

Welcome to Jones Digital Design Agency. These Terms of Service ("Terms") govern your use of our website jonesdda.com (the "Website") and the services we provide. By accessing or using our Website and services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you should not use our Website or services.

1 Acceptance of Terms

By using our Website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

2 Services Provided

Jones Digital Design Agency provides professional digital design services including, but not limited to:

Web Design & Development

Custom websites and web applications

Logo Design

Brand identity and logo creation

Print Design

Business cards, brochures, and more

The specific scope, deliverables, timelines, and pricing for each project will be outlined in individual service agreements or quotes provided to clients.

3 User Responsibilities

When using our Website and services, you agree to:

  • Provide accurate and complete information when requested
  • Use our services only for lawful purposes and in accordance with these Terms
  • Not use our Website or services in any way that could damage, disable, or impair our systems
  • Not attempt to gain unauthorized access to any portion of our Website or services
  • Respect all intellectual property rights associated with our content and services
  • Not engage in any activity that interferes with or disrupts our services

4 Intellectual Property Rights

Our Content

All content on our Website, including text, graphics, logos, images, and software, is the property of Jones Digital Design Agency or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

Client Work

Upon full payment for completed services, clients will receive ownership rights to the final deliverables as specified in their service agreement. However, we retain the right to:

  • Use completed work in our portfolio and marketing materials
  • Reference the project as part of our professional experience
  • Retain original files and working documents

5 Payment Terms

Pricing and Quotes

All prices are quoted in British Pounds (GBP) and are subject to VAT where applicable. Quotes are valid for 30 days unless otherwise stated.

Payment Schedule

Payment terms will be specified in individual service agreements. Typically, we require a deposit before commencing work, with the balance due upon completion or as per agreed milestones.

Late Payments

Invoices are due within 14 days of issue unless otherwise agreed. Late payments may incur interest charges and may result in suspension of services or withholding of deliverables.

Payment Methods

We accept payment via bank transfer, credit/debit cards, and other methods as specified in your invoice.

6 Project Timeline and Deliverables

Project timelines and deliverables will be specified in individual service agreements. While we strive to meet all agreed deadlines, timelines are estimates and may be affected by:

  • Delays in receiving content, feedback, or approvals from clients
  • Changes in project scope or requirements
  • Technical issues or unforeseen circumstances
  • Outstanding payments

We will communicate promptly if any delays are anticipated and work with clients to adjust timelines as needed.

7 Revisions and Changes

The number of revisions included in each service package will be specified in your service agreement. Additional revisions beyond the agreed number may incur extra charges.

Scope Changes

Significant changes to the project scope after work has commenced may require a revised quote and adjusted timeline. We will provide a clear breakdown of any additional costs before proceeding with scope changes.

8 Cancellation and Refunds

Client Cancellation

Clients may cancel a project at any time by providing written notice. In the event of cancellation:

  • Work completed up to the cancellation date will be charged at our standard rates
  • Deposits are non-refundable
  • Any refund due will be calculated based on work not yet performed
  • Clients will not receive working files or incomplete deliverables

Our Right to Cancel

We reserve the right to cancel or refuse service to any client at our discretion, particularly in cases of non-payment, abusive behavior, or requests for work that violates our policies or applicable laws.

9 Warranties and Disclaimers

We warrant that our services will be performed with reasonable skill and care. However:

  • Our services are provided "as is" without warranties of any kind, either express or implied
  • We do not warrant that our services will be uninterrupted, error-free, or meet all your specific requirements
  • We are not responsible for the performance or compatibility of third-party services, platforms, or hosting providers
  • Website rankings, traffic, or business results are not guaranteed

10 Limitation of Liability

To the fullest extent permitted by law:

  • Jones Digital Design Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim arising from or related to our services shall not exceed the amount paid by the client for the specific service in question
  • We are not liable for any loss of data, profits, revenue, or business opportunities
  • We are not responsible for issues arising from client-provided content, materials, or third-party services

Some jurisdictions do not allow limitations on implied warranties or liability for incidental or consequential damages, so the above limitations may not apply to you.

11 Indemnification

You agree to indemnify, defend, and hold harmless Jones Digital Design Agency, its directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

  • Your breach of these Terms of Service
  • Your violation of any law or regulation
  • Your violation of any third-party rights, including intellectual property rights
  • Content or materials you provide to us for use in our services
  • Your use of deliverables or services we provide

12 Website Use and Acceptable Conduct

When using our website, you agree not to:

Prohibited Actions

  • • Violate any laws or regulations
  • • Infringe intellectual property rights
  • • Transmit harmful code or viruses
  • • Attempt unauthorized access

Restricted Use

  • • Scrape or data mine our website
  • • Impersonate others
  • • Harass or abuse others
  • • Interfere with website operations

We reserve the right to suspend or terminate access to our website for violations of these terms.

13 Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for:

  • The content, privacy policies, or practices of third-party websites
  • The availability or accuracy of external resources
  • Any damages or losses from your use of third-party services

Your use of third-party websites and services is at your own risk and subject to their respective terms and conditions.

14 Confidentiality

We respect the confidentiality of information shared with us during our professional relationship. We will:

Protect Your Information

Keep confidential information secure and use it only for providing services to you

Non-Disclosure

Not disclose confidential information to third parties without your consent (except as required by law)

Portfolio Use

Request permission before featuring your project in our portfolio or marketing materials

15 Termination

Either party may terminate the service relationship with written notice. Upon termination:

  • All outstanding payments become immediately due
  • We will deliver completed work up to the termination date
  • Rights to use deliverables will be transferred only after full payment
  • Provisions that should survive termination (including payment obligations, intellectual property rights, and limitations of liability) will remain in effect

16 Dispute Resolution

Informal Resolution

If you have any concerns or disputes regarding our services, please contact us first at [email protected]. We will make reasonable efforts to resolve the issue amicably.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17 Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations under these terms where such failure or delay results from circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, pandemics, power failures, or internet service provider failures.

18 Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Provide notice of material changes through our website or email
  • Allow you to review the updated terms before they take effect

Your continued use of our services after changes are posted constitutes acceptance of the updated terms. If you do not agree to the modified terms, you should discontinue use of our services.

19 Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, it shall be severed from these terms. The remaining provisions shall continue in full force and effect.

20 Entire Agreement

These Terms of Service, together with any service-specific agreements, proposals, or contracts, constitute the entire agreement between you and Jones Digital Design Agency regarding our services. These terms supersede all prior or contemporaneous communications, proposals, and agreements (whether oral or written) between the parties.

21 Contact Information

If you have any questions about these Terms of Service or need to contact us regarding any legal matters, please reach out:

Jones Digital Design Agency

Address

South Wales, United Kingdom

Phone
01443 804740
Website
jonesdda.com

Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.

Thank you for choosing Jones Digital Design Agency. We look forward to working with you!